Brisbane Livewell Cancellation Policy
If you cannot keep your appointment time…
Failure to call with less than 24-hours notice will unfortunately incur a cancellation fee, which is the standard 50% of a full price treatment. This will be billed to you and will need to be settled in full before your next visit with any practitioner at the Brisbane Livewell Clinic.
If you forget to call the clinic and tell us that you will not be keeping your appointment time, at no notice you will be charged 100% of a full price for the appointment. This will be billed to you and will need to be settled in full before your next visit with any practitioner at Brisbane Livewell Clinic.
We would like to avoid charging you any cancellation fees. We will always SMS you the day before your treatment to remind you about appointment please call us to re-schedule or cancel your appointment.
Our time is valuable we greatly appreciate your co-operation in this matter